Customer Service

If you have any problems related to the Next Garden Plants website or your garden we're here to help.

Ordering problems?

If you've having difficulty ordering or you want to check up how your order is doing, you can e-mail us at plants@next.co.uk. If it's about an existing order, make sure you mention the order number on the top right hand side of the confirmation we sent you because that makes it a whole lot easier for us to give you the full low-down.

General queries

If your problem doesn't fall into these categories, then contact us on our general query address on plants@next.co.uk. You can also call our customer services team on 01344578844 9am-5pm Monday to Friday.